American National Insurance Customer Reviews – The beginnings of American National Insurance Company, or ANICO, date back to 1905 when the company was founded by William Lewis Moody, Jr. Headquartered in Galveston, TX, ANICO provides a broad line of insurance and financial products through an agent network across 50 states including life insurance, annuities, health insurance, credit insurance, pension products, agribusiness, property, and casualty insurance and certain lines of commercial insurance. The company employs over 3,000 throughout the United States.
According to its SEC report, American National Insurance Company had total assets of over $23 million in 2014. ANPAC, a subsidiary company, has home offices in Springfield, Missouri. Other operations include offices in Glenmont, New York and League City, Texas. American National Family of Companies is a publicly traded company under the NASDAQ symbol ANAT. American National Insurance Company is the parent company of a large network of companies including:
- American National Property and Casualty Company (ANPAC)
- American National Life Insurance Company of New York
- Farm Family Companies
- Standard Life and Accident Insurance Company
- Garden State Life Insurance Company
- American National Life Insurance Company of Texas
American National Insurance Customer Reviews – Community outreach is an important part of ANICO’s vision. Its philanthropic activities include volunteering and fundraising for many organizations including The United Way of the Ozarks, Salvation Army, Boys and Girls Clubs, Children of the Ozarks and many more.
A good indication of a company’s ability to meet all financial obligations and its continued growth, success and return on investment is its financial stability. Standard & Poor’s Financial Services, LLC has rated American National Insurance Company with its “A” rating and insurance rating organization, A.M. Best, also gives American National Insurance Company its “A” rating.
Customer Service, Recognitions, and Awards
While financial strength is an important aspect of how a company performs, customer service is also a vital part of a company’s ability to keep its current customers and gain new ones. While American National Insurance Company is not a BBB accredited company, it does have an “A+” rating with the Better Business Bureau, the highest rating given. As stated on the BBB website, companies are under no obligation to become accredited.
On the company website, ANPAC states that as reported from its closed claim survey of December 2012, more than 96 percent of its customers who had submitted a claim would recommend ANPAC to a friend. ANPAC received the Missouri Quality Award (MQA) based on organizational performance management and customer service excellence. In 2009, American National was recognized by Forbes Magazine on its “100 Most Trustworthy Companies” list.
Insurance and Financial Products
Through the American National Insurance Company family of companies, insurance consumers in 50 states can purchase these types of insurance policies:
- Auto Insurance
- Homeowners Insurance
- Classic Car Insurance
- Motorcycle Insurance
- RV Insurance
- Boat Insurance
- Commercial Insurance
- Agribusiness Coverage
- Umbrella Insurance
- Life Insurance
Policyholders have access to register for American National’s client services. Client services give policyholders the ability to print insurance ID cards, make a payment or report a claim online. In addition, from the company’s website, you can find a collision repair center in your area or access the library which contains safety and loss prevention information.
The Bottom Line
American National Insurance Company offers a wide range of insurance products as well as having strong financial strength and customer service ratings. The company has some unique product offerings and discounts including classic car insurance and a combined deductible for home and auto if you carry both policies through American National Insurance.
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To learn more about American National’s family of insurance companies and its insurance and financial products, you can visit the American National Family of Companies website. You may visit the “contact us” page to locate the different customer support center telephone numbers. The company headquarters telephone number in Galveston, Texas is (409) 763-4661.